Terms & Conditions

Emergency Memberlink Terms and Conditions

The content of the Emergency Memberlink web site is provided for information purposes only. No claim is made as to the accuracy or authenticity of the content of the web site. Country Fire Authority (CFA) and Victorian State Emergency Service (VIC SES) and the parties approved to manage various aspects of the Emergency Memberlink program do not accept any liability to any person for the information or advice (or the use of such information or advice) which is provided on this web site or incorporated into it by reference.

The information contained in the Emergency Memberlink web site is not to be displayed except in full screen format.

No liability is accepted for any information or services which may appear in any other format. No responsibility is taken for any information or services which may appear on any linked web sites.

Copyright Statement

Copyright of materials present on the Emergency Memberlink web site resides with Emergency Memberlink. Apart from fair dealing for the purposes of private study, research, criticism or review, as permitted under copyright legislation, no part may be reproduced or reused for any commercial purposes whatsoever.

Terms & Conditions.

The Emergency Memberlink Program, herein defined as the Program, is available to all registered volunteers and employees of the Country Fire Authority (CFA) and VIC SES that apply to join the Program.

The CFA has contracted MEMBERBenefits Pty Ltd A.C.N. 090 691 080 [MEMBERBenefits] to establish and manage on an ongoing basis the revised Emergency Memberlink Program as profiled on this website,the member guide and in any other supporting
materials provided to members.

The Program incorporates benefits made available by organisations and establishments, hereinafter defined as Providers, that have made available certain products and services to members on terms and conditions as profiled on this website and member guide.

One of the providers is The Presidential Card, which at the request
of MEMBERBenefits has, amongst other things, entered into arrangements with a number of organisations and establishments to provide benefits that members can access by presentation of their Emergency Memberlink Card bearing the logo of the Presidential Card.

CFA, VIC SES, MEMBERBenefits and The Presidential Card are hereinafter referred to as the Parties.

Use of this website and member guide is subject to the following terms and conditions of use which the Parties reserve the right to amend at any time.

1. "We", "our" and "us" means the Parties.
2. "You" and "your" means the member that the membership is issued to and whose name and membership number appears on the card.
3. "Establishments" means providers or organisations or establishments that have agreed to make available products or services as profiled on this website and member guide.
4. Use of Emergency Memberlink Card is made at your own risk.
5. Card means the Emergency Memberlink Card.
6. The Membership Card remains the property of the Parties.
7. The Parties reserve the right to add, alter, improve or delete any of the benefits, information, offers, and services without notice. Please check for details on this site or phone 1800 820 037 if you are unsure.
8. You agree to enter any arrangement with an establishment detailed on this site and member guide at their own risk.
9. The Establishments reserve the right to change modify or cancel offers without notice.
10. The information profiled within this website and member guide has been provided by the establishments in good faith and is correct at the time of publishing but may be subject to change from time to time.
11. Parties are not liable for any injury, loss or damages incurred while partaking of offers profiled in this website and member guide.
12. can cancel your membership at any time by giving written notice to us and returning your membership card.
13. We may terminate your membership of this program if you breach the conditions of the program.We will advise you of this in writing.
14. In order to identify you we need to record your personal details, these include your name, address, phone number and email address.

Notwithstanding the above:

In the unlikely event that an establishment profiled in this website or member guide that incorporates the wording Presidential Card does not honour the benefit as shown and the member has met all the current conditions, including being a current Program member, The Presidential Card will refund the amount equivalent to the saving the member would have received.

To receive your refund, simply mail or fax an itemised receipt together with Program membership number and your full name outlining your claim to:

Emergency Memberlink Program
PO Box 2200
Mornington
Victoria 3931
Australia
Fax within Australia: 1800 820 073

All valid claims for reimbursement will be paid by cheque or credited to your credit card.